Privacy Policy

Sriverse Network LLC (Sriverse Network) recognizes the expectations of its users with regard to privacy, confidentiality and security of their personal information that resides with Sriverse Network. Keeping personal information of users secure and using it solely for activities related to Sriverse Network and preventing any misuse thereof is a top priority of Sriverse Network. Sriverse Network has adopted the privacy policy aimed at protecting the personal information entrusted and disclosed by the users [“the Policy”]. This policy governs the way in which the Bank collects, uses, discloses, stores, secures and disposes of personal information and sensitive personal data or information.

Definitions

”Personal information” means any information that relates to a natural person, which either directly or indirectly, in combination with other information available or likely to be available with Sriverse Network, is capable of identifying such person.

password;
financial information such as Bank account or credit card or debit card or other payment instrument details;
physical, physiological, and mental health conditions;
sexual orientation;
medical records & history;
biometric information;
any detail relating to the above clauses as provided to body corporate for providing service;
any of the information received under above clauses by body corporate for processing, stored or processed under lawful contract or otherwise.

Provided that, any information that is freely available or accessible in public domain or furnished under the right to information act or any other law for the time being in force shall not be regarded as sensitive personal data or information for the purposes of this policy.

Applicability

This Policy is applicable to personal information and sensitive personal data or information collected by Sriverse Network or its affiliates directly from the user or through Sriverse Network’s online portals, mobile apps, and electronic communications as also any information collected by Sriverse Network’s server from the user’s browser.

Purpose of Collection and Use of Personal Information

Sriverse Network collects and uses financial information and other personal information from its users. This information is collected and used for specific business purposes or for other related purposes designated by Sriverse Network or for a lawful purpose to comply with the applicable laws and regulations. Sriverse Network shall not divulge any personal information collected from the user, for cross-selling or any other purposes.
The User authorizes Sriverse Network to exchange, share, and part with all information related to the details and transaction history of the User to its Affiliates / banks / financial institutions / credit bureaus/agencies/participation in any telecommunication or electronic clearing network as may be required by law, customary practice, credit reporting, statistical analysis and credit scoring, verification or risk management or any of the aforesaid purposes and shall not hold Sriverse Network liable for use or disclosure of this information. All Information collected shall be used for the relevant lawful purposes connected with various functions or activities of Sriverse Network related to services in which the User is interested, and/or to help determine the eligibility of the User for the product/services requested/ applied/ shown interest in and/or to enable Bank the User verification and/or process applications, requests, transactions and/or maintain records as per internal/legal/regulatory requirements and shall be used to provide the User with the best possible services/products as also to protect interests of Sriverse Network.
The authenticity of the personal information provided by the user shall not be the responsibility of Sriverse Network.
Any information that is freely available or accessible in the public domain or furnished under any other law for the time being in force shall not be regarded as personal information for the purposes of this Policy and the Sriverse Network shall not be responsible for the same.

Disclosure of Personal Information

The personal information collected by the Sriverse Network shall not be disclosed to any other organization except:

where the disclosure has been agreed in a written contract or otherwise between Sriverse Network and the user;
where Sriverse Network is required to disclose personal information to a third party on a need-to-know basis, provided that in such case Sriverse Network shall inform such third party of the confidential nature of the personal information and shall keep the same standards of information/ data security as that of Sriverse Network.

Reasonable Security Practices and Procedures

The security of personal information is a priority and is protected by maintaining physical, electronic, and procedural safeguards that meet applicable laws. The Sriverse Network shall take reasonable steps and measures to protect the security of the user’s personal information from misuse and loss, un-authorized access, modification or disclosure. Sriverse Network maintains its security systems to ensure that the personal information of the user is appropriately protected and follows the extant standard encryption norms followed for the transmission of information. The Sriverse Network ensures that its employees and affiliates respect the confidentiality of any personal information held by Sriverse Network.

Contact Information

In order to address any discrepancies or grievances related to the personal information residing with Sriverse Network, the User may visit: https://www.Sriverse.io/contact

Notice of change

Sriverse Network may, from time to time, change this Policy. The effective date of this Policy, as stated below, indicates the last time this Policy was revised or materially changed.

Rights

Please note that the use of the Website/App is subject to other conditions, such as Terms & Conditions for Use and Disclaimer available on the Website/App.
The Sriverse Network respects the privacy of the User and is committed to take reasonable precautions/safeguard to protect Information consisting of Personal Information including the sensitive personal data and information of the User of our Website/App and comply with all legal, regulatory and/or contractual obligations relating to privacy. This Policy covers the guidelines and procedures required to be followed for collection, processing, storage, usage, access and disclosure of personal information of the User as required under applicable law/regulations in the normal course of business.

Information covered by this Policy: This Policy applies to information collected and processed by Sriverse Network including the Personal Information. For the purpose of this Policy, Personal Information shall mean any information that relates to a natural person, which either directly or indirectly identifiable, having regard to any characteristic, trait, attribute or any other feature of the identity of such natural person, or any combination of such features, or any combination of such features with any other information available or likely to be available with a body corporate, is capable of identifying such person. We may also collect the information that the User posts in a public space on our Website/App or on a third-party social media site belonging to Sriverse Network, the demographic information about the User, or any other information provided by the User during the use of our Website/App. The Sriverse Network might collect this as a part of a survey also. When you use our Website/App, we may collect information, through "cookies". Please note that any information that is freely available or accessible in public domain shall not be regarded as Personal Information.

Users are free to disable/delete these cookies by changing their device’s browser settings. Sriverse Network is not responsible for cookies placed in the device of user/s by any other website and information collected thereto.

Usage of information: Sriverse Network might use the information you provide to contact you for confirmation of your registration on our Website/App or managing our relationships with you, communicating with you, keeping records of those communications and for other promotional purposes such as offering relevant products to you. We intend to share your information such as your name, registered email address, registered phone number, with the third parties as identified and listed. The personal information as aforesaid shared with such third parties will be used to customize your experience with us, which may include displaying content based upon your preferences when you access your accounts with the respective third parties. We may use your information to make our Website/App and products better or for the purposes of enabling publication and administering of our Website/App. We may combine information we get from you with information about you we get from third parties. We may use information to protect our Sriverse Network, our customers, or our websites. We might also use the information to send you promotional offers and to tell you about new features or products. The information may be used for the purposes of analysing the use of the Website/App, enabling and monitoring your use of our Website/App, operating our Website/App, ensuring the security of our Website/App and for maintaining back-ups of our databases. We will use information as otherwise permitted by law. The User agrees and understands that we or any of our business partners, associates, third party service providers and/or group companies (which includes our subsidiaries) may use the information to contact the User and/or communicate and offer relevant products and services on our website/App or on affiliate platforms.

Amendments: Sriverse Network reserves the right to update/amend this policy and list of third parties with whom Sriverse Network intends to share the aforesaid information of the User from time to time by publishing a new version on our Website/App. Upon any amendment in the list of identified third parties and/or this Privacy Policy, communication will be sent to the User through Email to its registered email id.

Withdrawal of consent: In the event the User wants to dissent and/or withdraw his / her consent to provide his/her personal Information with the third parties at any time, the

Storage of Information: Sriverse Network shall retain Information for only as long as necessary to meet legal or regulatory requirements or for legitimate business purposes as mentioned in this Policy. Sriverse Network has implemented required security practices and standards in line with the global standards and has a comprehensive information security program and policy in place, which contains managerial, technical, operational and physical security control measures that commensurate with the information assets being protected with Sriverse Network’s nature of business. It is being reviewed periodically to keep pace with business, technology and regulatory changes.

Disclosure of Information: Sriverse Network will not sell or trade the information to any third party. Sriverse Network shall not use or disclose Information for purposes other than as mentioned in this Policy, except with the consent of the User providing such Information or as required by the law. However, Sriverse Network may be legally required to disclose the Information in cases: (a) where the disclosure is necessary for compliance of a legal obligation; (b) where mandated under the law by Government agencies to disclose such Information. Where necessary, Sriverse Network may disclose or transmit Information to its business partners, affiliates, associates, third party service providers and/or group companies (which includes our subsidiaries) during the normal course of business for the purposes of promotional communication, storage or for any other purposes mentioned in this Policy and also because of location of our servers. In such cases, Sriverse Network will only share Information related data when it is assured that: (a) The Information is processed legitimately and appropriately by the business partner, associate, third party service providers and/or group bank/exchange/e-wallet in line with the established consent or in line with legal requirements; and/or (b) The business partner, affiliates, associate, third party service providers and/or group bank/exchange/e-wallet has adopted a reasonable and equivalent level of security practices and procedures to ensure security of the Information shared. We may also disclose your information to our insurers and/or professional advisers as reasonably necessary for the purposes of obtaining or maintaining security, managing risks, obtaining professional advice, or the establishment, exercise or defense of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

Cookie Policy

This Cookie Policy sets out the basis on which we, Sriverse Network, use cookies and similar technologies on or in relation to the website, https://www.Sriverse.io/. This Cookie Policy is effective from 31st July, 2020.
Sriverse Network’s digital platforms use various third party services to promote Sriverse Network 's products and services. These third party services use cookies which are downloaded to your device when you visit a website in order to provide a personalized browsing experience. Cookies are used for lots of tasks like remembering your preferences & settings, provide personalized browsing experience and analyze site operations. These cookies collect information about how users use a website, for instance, how often visited pages. All information collected by third party cookies is aggregated and anonymous. By using our website user/s agree that these types of cookies can be placed on his/her device. User/s is free to disable/delete these cookies by changing his/her device / browser settings. Sriverse Network is not responsible for cookies placed in the device of user/s by any other website and information collected thereto.
We at Sriverse Network, understand that your privacy is important to you and are committed to being transparent about the technologies used. The Cookie Policy explains how and why cookies and other similar technologies (collectively “Cookies and Other Tracking Technologies”) may be stored on and accessed from your device when you use or visit our website. By continuing to browse or use our Sites, you agree that we can store, and access Cookies and Other Tracking Technologies as described in this Cookie Policy.

Please read section About Cookies to know more information on cookies and its types.
Please read section How do I enable/disable the use of cookie? for information on how to control your choices over the cookies.

About Cookies

What are Cookies?

Cookies are small data files that are placed by a website server on your web browser, processor memory or hard drive of your computer or mobile device when you visit a website. To place the cookie in the browser memory, a small code snippet is placed along with other codes on the web page. As your browser loads the web page, these code snippets also get executed placing the cookies in the browser memory. As you browse, cookies gather and store information about the way you use that website for example, the device you are using laptop/mobile or tablet, browser type and its version, Operating System, which pages visited, time spent on the site etc. The information collected is sent back to the website servers over the internet in the form of data bytes and stored against the cookie Identifiers on that server. The domains are SSL certified and hence the information transmission happens in encrypted and secured manner. these cookies don’t collect information that identifies you. i.e. no personally identifiable information (PII) or any other sensitive data like payment information is collected/captured through these cookies. All information collected by the cookies is aggregated and therefore anonymous. This information can be used for a range of different purposes, such as customizing a website for you, helping you navigate a website efficiently, improving your browsing experience, and storing your preferences and login information.

1. Essential and non-essential cookies Cookies can be classified as either ‘essential’ or ‘non-essential’.

Essential cookies:
Used solely to carry out or facilitate the transmission of communications over a network; or Strictly necessary to provide an online service (e.g. our website or a service on our website) which you have requested.
Non-essential cookies:
Cookies do not fall within the definition of essential cookie, such as cookie used to analyse your behavior on a website (‘analytical’ cookie) or cookie used to display advertisements to you (‘advertising’ cookie).

2. Session and persistent cookies
Cookies can be classified as either ‘session’ or ‘persistent’, depending on how long they last after they are placed on your browser.

Session cookies: Session cookies last for as long as you keep your browser open. They expire when you close your browser.
Persistent cookies: Persistent cookies expire at a fixed point in time or if you manually delete them from your browser, whichever occurs first. Expiry of the persistent cookie depends on the purpose for which it is created. It can stay as long as the page/site through which it is placed exists.

3. First and third-party cookies Cookies can be classified as ‘first party’ or ‘third party’.

First party cookies: These are cookies placed on your device by our website domain.
Third party cookies: These are cookies placed on your device by third party (partner) website domains which are used to collect the analytical information like pages visited, time spent, buttons clicked etc. These third party cookies can be of companies we work with, social media websites, search engines, advertising networks and business partners. This policy does not extend to those sites and Axis Bank is not responsible for the cookies placed on your device by third party website and any information collected thereto. If you would like to know more about their Cookie Policy or opt out of these cookies, then we request you to visit the respective third party’s Cookie Policy.

How do I enable/disable the use of Cookies? Cookies are supported by most web browsers. But there are a number of different ways in which you can accept or reject some or all cookies. Some of the main methods to disable/enable the use of cookies are described below.
You are welcome to block the use of some or all the cookies we use on our website. However, please be aware that doing so may impair our website and its functionality or may even render some or all of it unusable.
Please note that disabling cookies will make it impossible to set new cookies. However, it does not prevent previously set cookies from continuing to work on your device until you have cleared all cookies in your browser settings.
You should also be aware that clearing all cookies from your browser will also delete any cookies that are storing your preferences, for example, whether you have accepted cookies on a website or any cookies that are blocking other cookies.

Changing your browser settings
You can accept or reject some or all cookies (for example, blocking all third-party cookies) by adjusting your browser settings. If you do not know how to do this, the links below set out information about how to change your browser settings for some of the most commonly used web browsers:

Google Chrome (https://support.google.com/chrome/answer/95647?hl=en-GB)
Mozilla Firefox (https://support.mozilla.org/en-US/kb/delete-browsing-search-download-history-firefox?redirectlocale=en-US&redirectslug=Clear+Recent+History)
Microsoft Internet Explorer (https://support.microsoft.com/en-us/help/278835/how-to-delete-cookie-files-in-internet-explorer)
Apple Safari (https://support.apple.com/kb/PH5042?locale=en_US) Some browsers, such as Chrome and Firefox, allow you to change your settings to browse in ‘incognito’ mode, limiting the amount of data placed on your machine and automatically deleting any persistent cookies placed on your device when you finish your browsing session. There are also many third-party applications which you can add to your browser to block or manage cookies.

Clearing existing cookies To clear cookies that have previously been placed on your browser, you should select the option to clear your browsing history and ensure that the option to delete or clear cookies is included when you do so.

Last reviewed date

20nd Dec 2018